Account Manager / BAS Stationary Specialist – Charlotte, NC – Up to $45/hr – Leading HVAC & Building Automation Contractor

About the Opportunity

A respected HVAC and Building Automation contractor in the Charlotte, NC region is seeking an experienced Account Manager / BAS Stationary Specialist to support one of their flagship customers — Novant Main Hospital. This on-site, stationary position is ideal for a BAS professional who excels in mission-critical environments where comfort, reliability, and building performance must be maintained at all times.

In this role, you will serve as the primary on-site representative between the client and internal service teams, overseeing daily BAS and HVAC operations, responding to comfort calls, and coordinating technician dispatch as needed. Success in this position requires technical understanding, strong communication, and a proactive, customer-focused mindset.

Position Details

• Title: Account Manager / BAS Stationary Specialist
• Location: Charlotte, NC (Novant Main Hospital)
• Compensation: $40.00 – $45.00/hr (Flexible depending on experience)
• Bonus: Discretionary
• Schedule: Stationary, On-Site (occasional after-hours support)
• Employment Type: Full-Time

Key Responsibilities

• Serve as the main on-site point of contact, ensuring all BAS/HVAC service needs are addressed quickly and accurately
• Monitor and triage hot/cold calls through the BAS interface to diagnose comfort or operational issues
• Determine whether issues can be resolved via setpoint or sequence adjustments, or require technician escalation
• Dispatch mechanical and controls technicians, validating that all work is completed effectively
• Collaborate with facilities and internal service teams to maintain continuous system uptime and performance
• Provide consistent communication and maintain strong client relationships
• Remain flexible for occasional off-hour assistance to ensure 24/7 client coverage
• Perform basic BAS adjustments and system diagnostics; programming experience is a plus

Ideal Candidate

• Experience as a BAS Specialist, Controls Technician, or Account Manager within an HVAC or automation environment
• Solid understanding of building automation and HVAC mechanical system operations
• Hands-on familiarity with BAS platforms such as Distech, Honeywell, JCI, Alerton, or Tridium
• Ability to troubleshoot control logic, network communication, and comfort-related issues
• Strong communication and leadership abilities to coordinate across technicians and client teams
• Basic IT/networking familiarity with connected BAS architectures
• Calm, proactive problem-solver who thrives in high-demand healthcare environments

What’s Offered

• Hourly Rate: $40.00 – $45.00/hr (based on technical expertise)
• Discretionary Bonus Program
• Comprehensive Health, Dental, and Vision Coverage
• 401(k) with 4–5% Company Match
• 2 Weeks Paid Vacation + Holidays
• Stationary On-Site Position (no travel required)
• Supportive, team-oriented culture with long-term career growth potential

About the Company

Facility Systems Services, Inc. (FSS) is a North Carolina-based leader in Building Automation and HVAC solutions. Founded in 2015, FSS has built a strong regional reputation by combining decades of industry knowledge with modern controls technology and a service-first approach.

The company specializes in HVAC service, BAS controls, design-build, and facilities management for healthcare, commercial, and institutional customers. With leadership experience dating back to the 1980s, FSS continues to deliver energy-efficient, reliable solutions backed by integrity and customer commitment.