Join a dynamic and expanding team in the heart of Butler, Wisconsin, as an Industrial Automation Sales Support Specialist. This position is ideal for individuals passionate about the latest technologies in process control and industrial instrumentation. You will be instrumental in driving sales that enhance both customer satisfaction and environmental outcomes by promoting world-class products from industry-leading manufacturers.

As a pivotal member of our sales support team, you will leverage your technical expertise to guide customers and internal teams alike. Your role entails providing exceptional customer service and ensuring that clients receive the best solutions for their process control and analytical needs.

Key Responsibilities:

• Actively promote a diverse range of industrial automation products and services, explaining functionalities to assist customers in selecting the appropriate options.
• Collaborate with customers and outside sales representatives to determine their specific requirements for process control and analytical instrumentation.
• Deliver technical support during sales interactions and assist in processing orders, while identifying opportunities for upselling.
• Prepare detailed and accurate quotations and order confirmations to ensure a seamless sales process.
• Utilize the company’s ERP system to build item cards and manage pricing information, ensuring all details are meticulously input.
• Engage in pricing negotiations to facilitate sales and enhance profit margins.
• Assist in project specification reviews and complete project take-offs efficiently.
• Maintain a focus on exceptional customer service by actively resolving issues and developing tailored solutions for clients.
• Offer overflow support for sales calls, ensuring all customer inquiries are handled promptly.
• Aid customers in navigating the company’s website and product catalog for a streamlined buying experience.
• Efficiently manage orders received electronically through customers’ PO portals, ensuring accurate entry and acknowledgment.

Preferred Qualifications:

• A bachelor's degree or equivalent education and experience.
• At least five years of relevant work experience in industrial automation or a related field.
• Proficiency in Microsoft Office and the aptitude to learn and navigate proprietary software systems effectively.
• Advanced knowledge of the industrial process marketplace, including the roles of customers, consultants, contractors, and end users, along with a solid understanding of industrial process applications and products.

What We Offer:

We value our team members and offer a comprehensive benefits package including:

• Medical, vision, and dental health insurance
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA) for medical and dependent care
• A 401(k) plan with employer matching and immediate vesting
• Employer-paid short- and long-term disability coverage
• Basic life insurance and Accidental Death & Dismemberment (AD&D) coverage, with options for supplemental life insurance
• Generous paid time off and paid holidays
• Tuition reimbursement for professional development

If you are ready to take the next step in your career and make a meaningful impact in the industrial automation sector, we invite you to apply for this exciting opportunity.