Join a dynamic team dedicated to advancing industrial automation solutions as a Technical Sales Support Specialist in Milwaukie, WI. This role is perfect for professionals eager to leverage their technical knowledge to influence customer satisfaction and drive sales in the industrial instrumentation sector.

In this position, you will serve as a crucial resource, providing exceptional support and guidance to both internal teams and external clients. You will be the go-to expert in process control instrumentation, valves, and hygienic equipment, addressing product inquiries and application needs.

Key Responsibilities:

• Promote a comprehensive range of products and services to clients, delivering detailed explanations of functionalities to help customers select the best solutions.
• Collaborate with customers and outside sales representatives to assess and fulfill their process control and analytical instrumentation requirements.
• Offer technical expertise throughout sales interactions, ensuring a smooth order process while actively identifying opportunities for increased sales.
• Prepare and issue detailed quotations and order confirmations, ensuring accuracy and clarity.
• Build and maintain item descriptions in the company's ERP system, navigating manufacturers' price books and literature to ensure correct model numbers, pricing, and lead times.
• Negotiate pricing effectively to facilitate sales and enhance profit margins as warranted.
• Assist in project specification, drawing reviews, and complete project take-offs, contributing valuable insights for successful project execution.
• Provide outstanding personal customer service, striving to create lasting relationships by investigating and resolving issues with tailored solutions.
• Support overflow sales inquiries, helping to manage customer needs effectively.
• Guide customers in navigating the company’s website and catalog, ensuring they find the resources they need.
• Accurately process orders received via electronic purchase order portals, ensuring timely acknowledgment and fulfillment.

Preferred Qualifications:

• An undergraduate or bachelor’s degree is preferred.
• A minimum of five years of relevant experience in technical sales, support, or a similar role.
• Proficiency in Microsoft Office and a willingness to learn and utilize specific company software.
• Advanced knowledge of the industrial process marketplace, encompassing customers, consultants, contractors, and end users, along with familiarity with industrial applications and products.

In return for your skills and dedication, you will receive a comprehensive benefits package that includes medical, vision, and dental insurance, health savings accounts (HSA), flexible spending accounts (FSA), a competitive 401(k) with employer matching, employer-paid disability coverage, and generous paid time off. We also offer tuition reimbursement to encourage your professional development.

If you are ready to take on a challenging role where your expertise will make a difference, we invite you to apply for this exciting opportunity.