Join a dynamic and expanding team as an integral part of the industrial automation sector, where you will have the opportunity to drive solutions that improve outcomes for customers and the environment. We are seeking a dedicated and knowledgeable Technical Sales Support Specialist to provide essential support in the areas of process instrumentation, valves, and hygienic equipment. This is your chance to contribute to significant projects and engage with top-tier brands such as Siemens, Honeywell, and Emerson.

In this role, you will play a pivotal part in fostering strong relationships with both internal teams and external customers. Your focus will be on delivering exceptional technical expertise and guidance, ensuring that clients receive the best products for their specific needs. Responsibilities include:

• Actively promoting a comprehensive range of products and services, providing in-depth explanations of functionality while assisting customers in selecting the most suitable products.
• Collaborating with customers and outside sales representatives to identify their requirements for process control and analytical instrumentation.
• Offering technical insights that support sales interactions and processing customer orders, while also identifying potential sales growth opportunities.
• Preparing detailed quotations and order confirmations to ensure clarity and satisfaction for customers.
• Building accurate item cards in the company's ERP system, which involves navigating manufacturer price books and product literature.
• Negotiating pricing strategically to enhance sales and profit margins.
• Contributing to project specifications by reviewing drawings and completing project take-offs.
• Providing outstanding personal customer service to cultivate long-lasting relationships and resolve any issues by developing effective solutions.
• Assisting with sales calls and inquiries as overflow support, ensuring all customer needs are met promptly.
• Guiding customers in utilizing the company’s website and product catalog to enhance their purchasing experience.
• Accurately processing orders received through electronic purchase order portals and providing necessary acknowledgments.

Ideal candidates will possess the following qualifications:

• An undergraduate or bachelor's degree in a relevant field.
• A minimum of five years of related professional experience, showcasing a strong background in industrial automation.
• Proficiency in Microsoft Office, coupled with the ability to quickly learn and navigate company-specific software.
• Advanced knowledge of the industrial process marketplace, including the dynamics of customers, consultants, contractors, and end users, as well as expertise in industrial process applications and products.

This role is an exciting opportunity to leverage your skills in a thriving industry, enhance your knowledge, and make a tangible impact. If you are ready to elevate your career and provide exceptional support within the industrial automation sector, we encourage you to apply.