Join a thriving recruitment initiative focused on bringing together experienced professionals in the industrial automation sector. We are currently seeking a talented and motivated individual to fill a role that offers the opportunity to leverage technical expertise while supporting customers and driving sales initiatives in the Butler, Wisconsin area.

In this vital position, you will become a key player in our growing organization, representing top-notch industrial products from renowned manufacturers. You will have the chance to assist clients in selecting the right solutions that enhance their operational efficiency and contribute positively to environmental goals.

As a Technical Sales Support Specialist, your primary responsibilities will include:

• Promoting a diverse range of products and services, effectively explaining their functionalities to assist customers in making informed purchasing decisions
• Collaborating with customers and outside sales representatives to identify and assess their process control and analytical instrumentation needs
• Delivering exceptional technical support during sales interactions and aiding in order processing, while actively seeking opportunities to boost sales during these engagements
• Preparing comprehensive quotations and order confirmations to ensure clear communication and understanding with customers
• Creating item cards within the company’s ERP system by efficiently navigating manufacturer price books and literature to input necessary product details
• Negotiating pricing strategies to secure sales and drive profit margins
• Assisting in project specification and technical review processes, completing necessary project take-offs
• Offering outstanding personal customer service to both internal and external stakeholders
• Building lasting relationships with customers through problem investigation and solution development
• Providing overflow assistance for sales inquiries and facilitating customer navigation of the company’s website and product catalog
• Accurately processing orders received via electronic portals and ensuring timely acknowledgments

To be successful in this role, candidates should possess the following qualifications:

• An undergraduate or bachelor's degree in a relevant field
• A minimum of five years of related work experience, particularly in sales support or technical roles within the industrial sector
• Proficiency in Microsoft Office Suite with the ability to learn and use specialized company software
• Comprehensive knowledge of the industrial process marketplace, including insights into customers, consultants, contractors, and end users, as well as familiarity with industrial process applications and products

Embark on a rewarding career path where you can make a difference in the industrial automation landscape. We welcome you to apply and become a part of our innovative team, dedicated to excellence and customer satisfaction.