Are you a motivated and detail-oriented professional seeking a dynamic role in the industrial automation sector? We are currently seeking a talented Industrial Automation Sales Support Specialist to join a collaborative team in the Chicago area. In this pivotal role, you will leverage your technical expertise to support both internal teams and external customers, playing a critical role in enhancing customer satisfaction and driving sales.

In this position, you will have the opportunity to work with recognized products from global leaders in the industry, while contributing to projects that positively impact operational efficiency and environmental outcomes. As an integral part of the sales process, your responsibilities will include:

• Proactively promoting a wide range of products and services, providing in-depth explanations of functionality to assist customers in selecting the ideal solutions for their needs.
• Collaborating closely with customers and external sales representatives to identify and assess their process control and analytical instrumentation requirements.
• Delivering expert technical support during sales interactions and managing the order processing workflow, all while identifying additional sales opportunities.
• Preparing comprehensive quotations and order confirmations, ensuring accuracy and timeliness in all customer communications.
• Utilizing the company’s ERP system to create item cards, which involves navigating manufacturer price books and ensuring all relevant details are meticulously captured.
• Negotiating pricing to enhance sales and profit margins, balancing customer satisfaction with business objectives.
• Assisting in project specification reviews and conducting detailed project take-offs.
• Providing outstanding personal customer service by addressing inquiries, resolving issues, and developing tailored solutions to meet customer needs.
• Supporting overflow sales calls and guiding customers in navigating the company's website and product catalog effectively.
• Accurately processing orders received via electronic purchase order systems, ensuring timely acknowledgment and follow-up as necessary.

To succeed in this role, ideal candidates should possess the following qualifications:

• A bachelor's degree or equivalent educational background.
• A minimum of five years of experience in a related field, with a strong focus on technical sales support.
• Proficiency in Microsoft Office and a willingness to learn and use new company-specific software.
• In-depth knowledge of the industrial process marketplace, including familiarity with the roles of customers, consultants, contractors, and end users, along with a solid understanding of industrial process applications and products.

If you're ready to elevate your career in a company that values growth and innovation, we invite you to apply for this exciting opportunity. Join us in making a difference through technical expertise and exceptional customer service!