Job Title: Service Coordinator

Location: Colorado Springs, CO

Position Overview:

Join a prominent and respected HVAC service contractor as a Service Coordinator. This role is ideal for someone who thrives in a collaborative environment and is eager to contribute to a dynamic team. As a Service Coordinator, you will play a crucial part in supporting service operations, ensuring that our commitments to customers are met promptly and with exceptional quality.

Key Responsibilities:

• Foster strong internal and external relationships with customers, vendors, and team members.
• Ensure customer satisfaction by maintaining high service standards and exceeding client expectations.
• Oversee the technical competency of field operations, including mechanical and electrical activities.
• Coordinate the turnover of service sales to operations for seamless execution.
• Provide administrative support related to accounting and sales functions.
• Assist in the procurement of materials and equipment necessary for service operations.
• Manage subcontractor administration to ensure compliance and quality standards.
• Schedule work orders efficiently to optimize service delivery.
• Offer backup support for customer service dispatching as needed.

Ideal Candidate Qualifications:

• Proven ability to build rapport and productive relationships with clients, vendors, and colleagues.
• Commitment to delivering exceptional customer service.
• Strong organizational skills with attention to detail.
• Excellent verbal and written communication skills.
• A minimum of 1-3 years of experience in HVAC or facility service-related environments.

Minimum Requirements:

• Must be at least 18 years of age.
• High School diploma or GED is required.
• Familiarity with the HVAC and facility service industry.
• Valid driver's license with a clean driving record.
• Strong command of English, both written and verbal.

Compensation and Benefits:

• Average starting wage: $22.00 - $25.00 per hour, based on experience, education, skills, and knowledge.
• Comprehensive medical, dental, and vision benefits.
• Life insurance and long-term disability coverage.
• Flexible spending accounts.
• 401K plan with profit sharing based on company performance.
• Tuition reimbursement program for ongoing education.
• Company cell phone provided.
• Paid holidays and a generous paid time off (PTO) program.
• Opportunities for professional training and development to enhance your skills.

If you are looking for a long-term opportunity within a growing team and possess the qualifications outlined above, we encourage you to apply. Your next career move starts here!